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Gîtes de France Calvados informs you about the current situation and the new procedures due to the Covid 19

Gîtes de France Calvados informs you about the current situation and the new procedures due to the Covid 19

Dear customers Gîtes de France,

The Coronavirus crisis disturbs deaply our sector, our company but you too by changing your plans. Be aware that all our team in Calvados is mobilized to help you to find out the good solution.
You have a booking forcast in our region and you are questioning about coming or not. Find bellow our answers:

Your stay is planned during the confinement period:

1. You can postpone your stay at another date in 2020 in the same accomodation. To postpone your stay send us your new dates by EMAIL. Note that the price might be different depending on the period.

2. You can't postpone in 2020 and you are obliged to cancel. Let us know by EMAIL with your name, booking number ans your dates of stay. You will be offered an asset valid for 18 months. You will automatically receive an email before April 25 confirming that you can benefit from it.

Your stay is planned after the confinment period:

1. We advise you to wait before making the decision to postpone or cancel your stay depending on the situation.

2. If you nevertheless wish to cancel your rental contract today, the cancellation conditions applied are those provided for in our General Conditions of Sale to date (namely that the deposit of 25% of the amount of the stay is due) available on our Terms & conditions web page. Please send us an EMAIL indicating your name, reservation number and planned dates of stay.

If you want to contact us, give priority to emails, specifying:

- The subject of your request: question, postponement, cancellation
- The number of your booking
- Your last name
- The dates of your stay

In these difficult times, rest assured that we are doing our best to manage this situation as well as possible and that the entire team of Gites de France Calvados is mobilized to respond to you as quickly as possible and deal with all your requests.
Thanks again for your understanding and take good care of each other,

Your sincerly,

Aurélie PATIN, director and all the Gîtes de France Calvados team

Update date : 14/04/2020